Information We Collect
When you use Reelio, we may collect the following types of information:
- Account information (email address, username, display name, profile photo)
- Authentication credentials managed through secure sign-in providers
- Usage data related to how you interact with the app
- Communications you send through support or safety channels
User-Generated Content
Reelio allows you to create and share content including videos, comments, messages, and profile information. This content is stored to provide the service and may be visible to other users according to your settings and app features.
Device Information
We may collect device-related information such as:
- Device type, operating system, and app version
- Unique device identifiers where permitted
- Network and connectivity information
- Crash logs and performance diagnostics
Analytics
We use analytics to understand how users interact with Reelio, improve features, fix bugs, and measure performance. Analytics data is generally aggregated and does not directly identify you unless combined with account information for support or safety purposes.
Firebase Usage
Reelio uses Google Firebase services to operate core app functionality, including:
- Authentication and account management
- Cloud storage for user content
- Database services for app data
- Crash reporting and performance monitoring
Firebase processes data according to Google's privacy policies and our instructions as a data processor.
AdMob Usage
Reelio may display advertisements through Google AdMob. AdMob may collect and use device identifiers, advertising IDs, and usage data to serve and measure ads. You can manage ad personalization through your device settings.
Security Practices
We implement reasonable technical and organizational measures to protect your information, including:
- Encrypted data transmission (HTTPS/TLS)
- Access controls for internal systems
- Monitoring for abuse and unauthorized access
- Regular review of data handling practices
No method of transmission or storage is completely secure, but we work to safeguard your data.
Data Retention & Deletion
We retain your information for as long as your account is active or as needed to provide services. You may delete your account through the app or request deletion via our account deletion page.